Privacy Policy

Speedpac Ltd is committed to protecting your privacy. We take our responsibilities for the security of your personal data seriously.

This Notice (together with our terms of use) and any other documents referred to within) explains the personal data we collect about you, how and why we use it, who we disclose it to, and how we protect your privacy. This notice does not form part of our client agreement with you.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Who is responsible for your personal data

For the purpose of the Data Protection Act 1998 (the “Act”), EU General Data Protection Regulation (“GDPR”), PCI-DSS, and European data protection legislation, the data controller is Speedpac Ltd. We control the ways your personal data are collected and the purposes for which your personal data are used by Speedpac Ltd. Our Privacy Notice applies to the personal data that Speedpac Ltd collects and uses.References in this Privacy Notice to Speedpac Ltd, “we”, “us” or “our” mean Speedpac Ltd, a company registered in England and Wales under company number 03916021 and whose registered office is at 3 Coldbath Square, London, England, EC1R 5HL.

2. Purpose and lawful basis for processing your data

We process your personal data for the following purposes:
1. To carry out our obligations arising from any contracts entered into between you and us.
2. To comply with legal and regulatory obligations.
3. For the establishment, exercise or defence of legal claims or proceedings.
4. For legitimate business purposes:
a.To ensure that content from (“our website”) is presented in the most effective manner for you and for your device.
b. To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
c. To allow you to participate in interactive features of our service, when you choose to do so.
d. To notify you about changes to our service. These purposes allow Speedpac Ltd to seek your consent to process your data for communication, education and marketing purposes (GDPR 1).
Without your explicit consent, Speedpac Ltd will not process your data for these purposes.
The purpose and lawful basis for processing your data may change from time to time, where this Notice will be updated.

3. Consent
Your consent will be an explicit action from 10th October 2022.
Because of the need for consent we will not use defaulted opt-in checkboxes or include your personal data for communication and marketing purposes where you have asked only for communications relating to service delivery or in the performance of contractual obligations.
The length of time we retain your personal data will depend on any legal obligations we have, the nature of any contracts we have in place with you, the existence of your consent or our legitimate interests as a business.
We will retain your personal data for as long as we need it in order to fulfil our purposes as set out in this Privacy Notice or in order to comply with the law.
We will not contact you if you have withdrawn consent, but you can grant or withdraw your consent at any time by contacting us.
We will also include the opportunity to unsubscribe or withdraw consent on all marketing emails.

4. Personal data we collect about you
When using the term “personal data” in our Privacy Notice, we mean information that relates to you and allows us to identify you, either directly or in combination with other information that we may hold.
We collect some personal data from you, for example when you use our website, or use our services or contact us. We may collect and process the following categories of information about you:
a) Name and surname and your contact details (email address, telephone number and postal address): When you purchase our services or enquire about our services
b) Personal information which may include special categories of data: Provided to us or generated by us in the course or providing services to you:
I. Date of birth, gender and/or age, your nationality and/or citizenship status
II. National Insurance number
III. Bank account details and tax status information
IV. Copies of passports and visas
V. Photographs
VI. Client engagement information
VII. Career history including work/engagement/project/employment records, projectdetails, job titles, work history, working hours, holidays, training records andprofessional memberships
VIII. Details of the professional projects/engagements you are or have been involved in
IX. Health information including mental health
X. Details of your assets and beneficiaries
XI. Your marital status, family, lifestyle or social circumstances and other affairs, if relevant to the business relationship
XII. Information about criminal convictions or offences
c) Identification and background information: Provided by you or collected as part of our business acceptance processes.
d) Information about your transactions, including your payment details: When you make payment for our services.
e) The communications you exchange with us: When you contact Speedpac Ltd or you are contacted by us.
f) Technical information, such as information from your visits to our website or in relation to materials and communications we send to you electronically: When you navigate on our website or interact with our communications.
g) Information you provide to us for the purposes of attending meetings and events, including access and dietary requirements: When you register to attend our events.
h) Your social media account ID: When you interact with us on social media or when we target social media posts.
i) Your posts and messages on social media directed to us: When you interact with us on social media.
j) Your feedback: When you reply to our requests for feedback or participate in our client surveys.
k) Any other information relating to you which you may provide to us.

Change of purpose
We will only use your personal data for those situations listed above, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, where this is required or permitted by law.
Sensitive personal dataInformation that could reveal your racial or ethnic origin, physical or mental health, religious beliefs or alleged commission or conviction of criminal offences is considered “sensitive personal data” under the UK Data Protection Act 1998 and other data protection laws we do not collect via our website.

5. How and why we use your personal data
We use your personal data for the following purposes:
a) To perform our services We use your information to perform our services in relation to your instruction or enquiry.
I. To make a decision about whether we take you on as a client
II. Determining the terms of our client agreement with you
III. Keeping you up to date and reporting to you
IV. To advise you
V. To create a client profile on our database
VI. Making arrangements for the termination of any client relationship
b) To communicate with you and manage our relationship with you
We will need to contact you by email and/or telephone in the course of delivering our service to meet our contractual obligations. We may also need to contact you for administrative or operational reasons. Please be aware that these communications are not made for marketing purposes and as such, you will continue to receive them even if you opt-out from receiving marketing communications.We may also use your personal data if we contact you after you have sent us a request, filled in a web-form through our website or contacted us on social media.
Your opinion is very important to us, so we may send you an email to seek your feedback.
We will use the communications you exchange with us and the feedback you may provide in order to manage our relationship with you as our client and to improve our services and experiences for clients.
c) To personalise and improve your customer experience
We may use your personal data in order to tailor our services to your needs and preferences and to provide you with a personalised client experience.
We may also collect information on how you use our website, which pages of our website you visit most, which services you search for to understand what you like. We may use this information to tailor the content and offers that you see on our website and, if you have agreed to receiving marketing communications, to send you relevant messages that we think you will like.
d) To inform you about our news and offers that you may like
We may send you marketing communications, if you have indicated that you are happy to receive these and you explicitly agree to receive such communications. You can also request us to send you marketing communications through managing your preferences in your account.If you are happy to receive marketing communications, we will provide you with news from us such as new products that you may be interested in or services that you may like.Please note that we do not share your contact details and other personal data with other companies for marketing purposes, unless we have obtained your consent to do so.If you do not want to receive marketing communications from us, you can simply tell us so by clicking the relevant box on our preference form.You can also choose to opt out from receiving marketing communications at any time, by clicking on the relevant unsubscribe link at the bottom of any marketing related email you may receive from us.If you prefer, you can express your preference to not receive marketing communications by emailing us, or by using our website contact form. We ask that you allow 28 working days to complete any unsubscribe request.
e) To improve our services, fulfil our administrative purposes and protect our business interestsThe business purposes for which we will use your information include accounting, billing and audit, credit or other payment card verification, fraud screening, security and legal purposes, statistical and marketing analysis, systems testing, maintenance and development such as:
I. Business management and planning
II. Dealing with legal disputes involving you and/or our employees
III. Updating client records
IV. To monitor and keep records of our communications with you and our staff
V. For market research and analysis and developing statistics
f) To comply with our legal obligations
For example, our obligations for accounting and auditing of our business to comply with any obligations under employment law and to provide your information to local police agencies.

6. How long do we retain personal data for?
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.In some circumstances we may anonymise your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.Once you are no longer a client, we will retain your personal data in accordance with our data retention policy and applicable laws and regulations.

7. Requesting access to your data
You have a right to request access to the personal data that we hold about you. This could include information relating to service purchases.If you have questions in relation to your personal data, please contact us.

8. Your Right to be Forgotten
You have a right to be forgotten and have data erased and / or stop being processed where the personal data is no longer necessary for the purpose of collection, you withdraw consent, when you object to the processing or to comply with a legal obligation.We will not erase your records as we need to maintain your transactional data for our legal obligations to the local tax and revenue authorities. The records will be anonymised to overwrite your personal data with fictional names, addresses and emails, making it impossible to restore a single client.
We have a number of security and governance protections in place that will be excluded from your right to be forgotten:
Our email gateway. We maintain email archiving for security reasons, and your info may be kept in this archive. Access to this gateway is limited to named data controllers for Speedpac Ltd.
If you have questions in relation to your personal data, please contact us.

9. Right to restrict processing
You have a right for your personal data to be stored but not processed. This is achieved through the withdrawal of consent.If you have questions in relation to your personal data, please contact us.

10. Security of your personal data
We are committed to taking appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage to personal data. When you provide your personal data through our website or systems, this information is transmitted across the internet securely using high-grade encryption.
The information that you provide to us will be held in our systems, which are located on our premises or those of an appointed third party. We may also allow access to your information by other third parties who act for us for the purposes described in this Privacy Notice or for other purposes approved by you.
We are based in the UK, but the data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA“). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.We will retain your personal data for as long as we need it in order to fulfil our purposes set out in this Privacy Notice or in order to comply with the law.

11. Cookies and other tracking technologies
In order to improve our services, to provide you with more relevant content and to analyse how visitors use our website, we may use technologies, such as cookies or tracking software. Please be aware that in most cases we will not be able to identify you from the information we collect using these technologies.You can delete cookies if you wish; while certain cookies are necessary for viewing and navigating on our website, most of the features will be still accessible without cookies. For more information on how we use cookies and how you can remove them, read our Cookies Notice.

12. Sharing your personal data
We may share your personal information with certain trusted third parties in accordance with contractual arrangements in place with them, including:
Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006Our professional advisers and auditors
Suppliers to whom we outsource certain support services such as word processing, translation, photocopying and document review
IT service providers
Third parties engaged in the course of the services we provide to clients and with their prior consent
Third parties involved in hosting or organising events or seminars
Where necessary, or for the reasons set out in this Notice, personal information may also be shared with regulatory authorities, courts, tribunals, government agencies and law enforcement agencies.  
While it is unlikely, we may be required to disclose your information to comply with legal or regulatory requirements. We will use reasonable endeavours to notify you before we do this, unless we are legally restricted from doing so.
We may disclose your personal information to third parties in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets, and if Speedpac Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
Speedpac Ltd may use social media sites such as Facebook, LinkedIn and Twitter.  If you use these services, you should review their privacy Notice for more information on how they deal with your personal information.
We do not sell, rent or otherwise make personal information commercially available to any third party, except with your prior permission.Through our website we provide links to third party websites which are subject to separate Privacy Polices. Please be aware that this Privacy Notice does not apply to such websites and Speedpac Ltd is not responsible for your information that third parties may collect through these websites.

13. Data Protection Officer
We have not appointed a DPO to oversee compliance with this Privacy Notice. If you have any questions about this Privacy Notice or how we handle your personal data, please contact your usual contact at our office. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

14. Updates to our privacy notice
We may make changes to this Privacy Notice from time to time. We will publish on our website any new version of this Notice.

15. Contact information
Please contact us with any questions, comments and requests regarding this Privacy Notice.

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website Speedpac Ltd (the “Site“), whether as a guest or a registered user.
Please read these terms of use carefully before you start to use the site. By using the Site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using the Site.

The site is operated by Speedpac Ltd (“We“). We are registered in England and Wales under company number 03916021 and with our registered office at 3 Coldbath Square, London, England, EC1R 5HL. Our main trading address is Booth drive, Park Farm Ind Est, Wellingborough, Northants, NN8 6GR.

Access to the Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on the Site without notice. We will not be liable if for any reason the Site is unavailable at any time or for any period.From time to time, we may restrict access to some parts of the Site, or our entire site, to users who have registered with us.Only one registration per person is allowed. You must keep your registration information up to date.If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.When using the Site, you must comply with the provisions of our acceptable use policy.You are responsible for making all arrangements necessary for you to have access to the Site.  You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of these terms, and that they comply with them.You are responsible for everything done using your account. If you think that someone else may have access to, or be using, your password or account, you must tell us as soon as possible by emailing

We are the owner or the licensee of all intellectual property rights in the Site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.You may print off one copy, and may download extracts, of any page(s) from the Site for your personal reference and you may draw the attention of others within your organisation to material posted on the Site.You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on the Site must always be acknowledged.You must not use any part of the materials on the Site for commercial purposes without obtaining a licence to do so from us or our licensors.If you print off, copy or download any part of the Site in breach of these terms of use, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Commentary and other materials posted on the Site are not intended to amount to advice on which reliance should be placed.  We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the Site, or by anyone who may be informed of any of its contents.

THE SITE CHANGES REGULARLYWe aim to update the Site regularly, and may change the content at any time. If the need arises, we may suspend access to the Site, or close it indefinitely. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material.

The material displayed on the Site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the Site or in connection with the use, inability to use, or results of the use of the Site, any websites linked to it and any materials posted on it, including, without limitation any liability for:loss of income or revenue;loss of business;loss of profits or contracts;loss of anticipated savings;loss of data;loss of goodwill;wasted management or office time; andfor any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

We process information about you in accordance with our privacy policy. By using the Site, you consent to such processing and you warrant that all data provided by you is accurate.

Contracts for the supply of services or information formed through the Site or as a result of visits made by you are governed by our terms and conditions of supply.

Whenever you make use of a feature that allows you to upload material to the Site, or to make contact with other users of the Site, you must comply with the content standards set out in our acceptable use policy.  You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.Any material you upload to the Site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to the Site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of the Site.We have the right to remove any material or posting you make on the Site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy.

You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack.By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any material posted on it, or on any website linked to it.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.You must not establish a link from any website that is not owned by you.The Site must not be framed on any other site, nor may you create a link to any part of the Site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.If you wish to make any use of material on the Site other than that set out above, please address your request to 3 Coldbath Square, London, England, EC1R 5HL, UK

Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to the Site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on the Site.

If you have any concerns about material which appears on the Site, please contact

Thank you for visiting the Site

Speedpac Limited, Booth Drive,
Park Farm Ind Est, Wellingborough, Northamptonshire, NN8 6GR, UK


T: 01933 468180

© Copyright 2022. Speedpac Ltd. All Rights Reserved

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